What are the three top communication tools in property management?

A famous person once said “The biggest communication problem is we don’t listen to understand, we listen to reply.”

1. Be Clear.

2. Be Concise

3. Be Consistent

Getting clear, timely content in front of your audience on a regular basis is important. Being consistent is the key to keeping your audience engaged. Communicating a few times a year is the fastest way to lose your audience.

Get your message out with the rule of 20. If you can’t read the message in under twenty seconds, you have lost your audience.

Kolt Management harnesses several communication platforms to ensure we are hitting the mark.

Monthly newsletters with a calendar of events that span the entire year are made available in printed format, available on-line through corporation specific web sites, and emailed to all owners and residents.

Our secure web-portal provides owners with relevant information and documents such as By-laws, Declaration and Rules, with an intuitive search engine that allows historical searching to occur seamlessly.

Communication redefined